Effective for all customers, starting 7th September 2022
There are two types of Rewards: (a) for holders of Cards (“Cardholders") we offer rewards which are either cash (“Cashback Awards”) or virtual or physical items (Cashback Awards and such items are collectively “Card Rewards”); (b) for Everything account holders who enter into competitions run by Everything we offer giveaway cash rewards or virtual or physical items (“Item Rewards”) (cash rewards and Item Rewards are collectively “Giveaway Rewards”). Everything funds the Card Rewards and the Giveaway Rewards.
By “Eligible Transactions” we mean any Card purchases that you make. Unless we tell you in writing otherwise, Eligible Transactions exclude:
A holder of an Everything account (“User”) may choose to join a group of other Users that has been designated with a name (a “Squad”). When joining a new Squad, each User must allocate in the Everything app a proportion of their personal Eligible Transactions that will go towards the Eligible Transactions for that Squad. Squad Card Rewards are distributed to Users in each Squad on the basis of the volume of each respective Users’ Eligible Transactions that have taken place within that Squad over 14 days prior to the Squad earning the Card Reward. If one member of a Squad earns a Card Reward then the entire Squad will earn a proportion of such award. Some Card Rewards are only available to individual Users or Squads.
If you are given a refund for a purchase, this will be deducted from the Eligible Transactions used to calculate whether you should earn and receive any Card Rewards. As such you will not be entitled to any associated Card Rewards that your Eligible Transactions would have earned if the refund had not taken place regardless of whether you were notified of earning such Card Rewards.
We may change these Rules or withdraw the Card Rewards and/or Giveaway Rewards, by giving you at least 30 days' notice. If the change is to your advantage, we may make the change and tell you afterwards. If we withdraw the scheme, we will credit you with the amount of the Card Rewards and Giveaway Rewards due to you at the date that the scheme is withdrawn.